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Swiftly acting during emergencies and offering aid at critical moments


We’re like superheroes, but with less cape and more tape

Sometimes Known As

First Responders, Crisis Responders, Disaster Mitigators, Emergency Responders, Life Savers


Responders are the changemakers in times of crisis. They blaze the trail toward safety, providing immediate aid and resources essential for disaster reduction and survival

Jobs a Responder Might Hold

  • Education: Student Support Services Coordinator

  • Legal: Victims' Advocate

  • Healthcare: Paramedic 

  • Technology: IT Crisis Response Specialist 

  • Construction: Disaster Relief Construction Coordinator

  • Science: Rapid Response Team Scientist

  • Art: Art Restoration Specialist for Disaster-Damaged Works


Responders are defined by their coolheadedness, courage, and swift, sound judgment. They remain calm amidst chaos and can orchestrate organized responses even in high-pressure situations.


As the changemakers in the front-lines, responders possess the skills needed to save lives:

  • Rapid Decision-Making: Thinking quickly and making decisions under pressure.

  • Crisis Management: Strategically planning and responding to unexpected emergencies.

  • Emergency Preparedness: Taking precautions before an emergency or disaster to help lessen damage or effects.

  • Resilience: Remaining calm and composed in high-stress and high-pressure situations.

  • Effective Communication: Ensuring messages are received and understood with clarity and purpose.


The Denier: Those who disregard warnings, downplay threats, and hinder timely actions, aggravating disaster impacts.


  • Planners: Will responders, who take immediate action in response to crises, disrupt the planner’s long-term plans?

  • Builders: While the builder’s focus on constructing with long-term visions is important, will responders disrupt that in the face of emergencies?


For responders, who are critical in emergency and crisis situations, there are specific traps that can impact their effectiveness and ability to safely manage situations:


  • Compromising Safety for Speed: Responders might prioritize rapid action to the extent that they compromise necessary safety measures. While swift response is crucial, neglecting safety can lead to preventable accidents and further complications in emergency scenarios.

  • Hero Complex: A common trap for responders is the tendency to adopt a 'hero' mentality, acting individually rather than prioritizing communication and teamwork. This can lead to a lack of coordination and collaboration, which are essential in effectively managing complex emergency situations.

  • Tunnel Vision and Confirmation Bias: Responders may develop tunnel vision, particularly when influenced by initial assessments or statements from less trained individuals on the scene. This bias can lead to an over-reliance on incomplete or incorrect information, resulting in poor scene and patient assessment and potentially leading to inappropriate treatment decisions. It's crucial for responders to maintain a broad perspective and critically evaluate all information before making decisions.

Why They Are Essential For Transformation

Responders are invaluable during crises, providing immediate relief efforts that can preserve lives and lessen damage. Their expertise is crucial for upholding stability and resilience in an unpredictable world.

Focus For The Responder’s Inner Work: Emotional Decompression

For responders, the rigors of consistently facing crises and traumatic situations can lead to a heightened risk of experiencing vicarious trauma. It becomes imperative for them to prioritize emotional decompression, crafting deliberate strategies to ensure they don't internalize the trauma they encounter. By allowing themselves the space and techniques to process and detach from these emotional burdens, responders can remain both effective in their roles and mentally healthy.

On The Responder’s Bookshelf

To bolster their emotional well-being and enrich their inner work, responders may consider the following readings:

  • Thinking, Fast and Slow by Daniel Kahneman. Kahneman's groundbreaking exploration into human decision-making processes provides valuable insights for responders, aiding them in understanding their reactions and choices in high-pressure situations.

About The Responder

Responders are the pivotal changemakers in times of crisis, known for their agility in steering situations toward safety and providing immediate aid. They are equipped with the essential tools and skills to navigate emergencies and possess the unique ability to offer critical support when it matters the most.


A responder's best quality is their ability to remain cool-headed and courageous while under pressure. This quality—paired with their swift judgment, helps them orchestrate organized responses even in the most chaotic circumstances. Their skill set includes rapid decision-making, crisis management, emergency preparedness, resilience, and effective communication. These abilities are crucial not only for managing the immediate fallout of a crisis—but also in laying the groundwork for recovery and stability. As the front-line warriors in disaster scenarios, their actions often determine the difference between calamity and recovery.


In a world frequently confronted with natural disasters, pandemics, and emergencies, the role of responders is more critical than ever. These changemakers stand as the crucial pillars of resilience and aid. Their swift actions and strategic thinking are pivotal in navigating crises.

Responders In Real Life

These individuals exemplify the essence of rapid and effective action in times of emergency, often serving as the first line of defense against escalating situations.


Spain/United States


Clara Barton

United States


Democratic Republic of Congo

Andrés has turned his culinary prowess into a force for social good. Through his non-profit, World Central Kitchen, he's been at the forefront of providing meals to victims of natural disasters globally. Andrés operates as a responder, quickly mobilizing resources and volunteering to address immediate needs, proving that one can merge passion with purpose to effect change.

Clara Barton is widely considered a responder and a pioneer in the field of humanitarian aid and disaster response. She is best known for founding the American Red Cross in 1881 and for her tireless efforts in providing aid to soldiers and civilians during times of war and natural disasters. Barton's work during the American Civil War earned her the nickname "Angel of the Battlefield." Throughout her life, she dedicated herself to providing assistance to those in need, both domestically and internationally, making her a significant figure in the history of humanitarian response.

Dr. Jean-Jacques Muyembe Tamfum is a Congolese microbiologist who played a pivotal role in the discovery and ongoing fight against the Ebola virus. His work in identifying and responding to Ebola outbreaks has saved countless lives in Africa. His relentless efforts in both research and frontline response have made him a crucial figure in global health, particularly in addressing viral hemorrhagic fevers.


"The Chinese use two brush strokes to write the word 'crisis.' One brush stroke stands for danger; the other for opportunity. In a crisis, be aware of the danger--but recognize the opportunity."

— John F. Kennedy

“We must change almost everything in our current societies.

The bigger your carbon footprint - the bigger your moral duty.

The bigger your platform - the bigger your responsibility.

Adults keep saying: 'We owe it to the young people to give them hope.'

But I don't want your hope.

I don't want you to be hopeful.

I want you to panic.

I want you to feel the fear I feel every day.

And then I want you to act.

I want you to act as you would in a crisis.

I want you to act as if our house is on fire.

Because it is.”

— Greta Thunberg (No One Is Too Small to Make a Difference)

"Slavery wasn’t a crisis for British and American elites until abolitionism turned it into one. Racial discrimination wasn’t a crisis until the civil rights movement turned it into one. Sex discrimination wasn’t a crisis until feminism turned it into one. Apartheid wasn’t a crisis until the anti-apartheid movement turned it into one. In the very same way, if enough of us stop looking away and decide that climate change is a crisis worthy of Marshall Plan levels of response, then it will become one, and the political class will have to respond, both by making resources available and by bending the free market rules that have proven so pliable when elite interests are in peril."

― Naomi Klein (This Changes Everything: Capitalism vs. The Climate)

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